How to place an order

Placing an order with Coconut is as easy as 1,2,3. You simply need to follow the 3 simple steps below which should take you no longer then a few minuites.

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1. Call

Call through to our online sales team on 02392 734 127.

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2. Order

Order your items and we'll take payment over the phone.

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3. Relax

Relax and wait your proucts to arrive in the post.

Delivery

All orders will be posted through the Royal Mail and will be dispatched at 4pm. Please try to place your ORDERS are placed before 4pm to guarantee they're sent out the same day, any orders made after this time may be sent the following day.

As a rough guide the majority of our costumes are around 500g and we'll fall into the smallest weight category, for delivary of toys we advise checking with the store and we'll weigh each item for you.

Delivery Times

"1st Class mail, we aim to deliver the next working day. For 2nd Class mail, we aim to deliver withing 2 to 3 working days. Our quality of service aims for a minimum of 93% of 1st Class items delivered the next working day, with 98.5% of items delivered within three working days for 2nd Class items."
- Royal Mail